Intervention domain

Our direct technical assistance (DTA) interventions cover 10 areas grouped into three main categories:

1.Institutional strengthening (management risks)

Our capacity-building interventions for PFIs focus on: we aim to help PFIs reduce institutional and operational risks and increase their capacity to provide services to MSMEs:

  • governance, strategy, organisation and institutional transformation;
  • control, internal audit and risk management;
  • human resources;
  • financial management and accounting;
  • management information system (MIS);
  • development and management of savings and loan products;
  • responsible finance standards.
  1. Specialised product development

These are products that are currently underdeveloped or do not exist in the sector. Our aim is to remove barriers to their deployment. These products primarily include:

  • downscaling and upscaling projects;
  • agricultural and rural finance;
  • housing loans;
  • education finance;
  • renewable energy finance.
  1. Acceleration of technological innovation

With these interventions, we aim to help financial institutions embrace digital technology in their operations as part of a coherent digital transition strategy, such as through automated solutions to guide and facilitate product marketing (banking services) and IT systems that deliver organisational efficiency gains and therefore reduce product and service costs. Examples of technological innovations include:

  • solutions for expanding banking agent networks ;
  • mobile money ;
  • mobile payment (cardless solutions);
  • efficiency solutions;
  • paperless offices

The FPM ASBL’s Transversal Technical Assistance (TTA) activities are open to all players in the sector, whatever their level of development. No eligibility criteria apply. There are three types of intervention:

1.Training & Forum: these are business-oriented training courses leading to certification, and forums and conferences organized on specific subjects, often innovative for the sector, with the aim of promoting best practices.

2.Market studies: their aim is to analyze the potential for setting up financial institutions in underserved provinces.

3.Financial and Digital Education Program (FDEP): the FDEP aims to improve people’s knowledge and know-how, equipping them with the skills and confidence they need to manage their finances optimally.

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